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AXTON TRUCK EQUIPMENT

Frequently Asked Questions

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General Upfitting Questions

Truck upfitting is the process of installing equipment and customizing a chassis or van to create a work-ready vehicle tailored to your specific application.

We work with leading manufacturers in the industry to ensure reliability, performance, and long-term value.
Yes! We have a wide network of dealerships that we partner with, but we also work directly with end users and fleets.
Absolutely. Our team works with you to spec the right truck and equipment based on your application, budget, and timeline.

Equipment & Product Questions

Yes. We regularly integrate multiple manufacturers into a single, cohesive build.

Yes. Every build can be tailored to your needs. Whether you need a standard package or a fully custom solution, we’ll build it right.

Lead Times & Scheduling

Lead times vary depending on the build and equipment availability. We provide accurate timelines upfront and keep you updated throughout the process. Our production lead times also fluctuate greatly depending on our current pipeline of work.
You should receive updates from your point of contact as your order progresses, but you are always welcome to reach out with any questions you may have about your order.
Yes. We do our best to keep popular items stocked and ready to go, but large orders and manufacturer demand fluctuate throughout the year.

Pricing & Quotes

Reach out to our team with your requirements, and we’ll put together a detailed quote and lead time.
We prioritize fast turnaround times so you can move quickly. Timing depends on complexity, but we aim to respond as quickly as possible. Assembling a quote can often include reaching out to several vendors for pricing and lead times, so certain quotes may take longer than others.
Pricing heavily depends on equipment selection, customization level, chassis availability, and delivery requirements.
Yes. We offer complimentary delivery with our fully staffed transport team, bringing work-ready trucks directly to your location.
No. This is not something that we currently offer.

Installation & Quality

Every piece of equipment is installed by our experienced in-house technicians.
Every truck goes through a thorough quality control process, including inspection and testing before final delivery.
Yes. We ensure everything is fully operational and work-ready when it arrives.

Warranty & Support

Equipment warranties vary by manufacturer, and we stand behind our workmanship.
Absolutely! We understand the impact of having equipment down. We can deal with the warranty claims for you, so you don’t have to. No need to call a generic phone number and get placed on hold – we will fast-track the warranty claim to get you back in the field as soon as possible.

Working With The Team

Yes. We aim to make the upfitting process as simple as possible, and having one point of contact does that. Whether you need a consultation, quote, order update, delivery ETA, or warranty claim – it’s all the same contact.
We believe in picking up the phone and staying accessible. You’ll receive consistent updates throughout the build process.

Ordering Process

1. Quote and Specification
2. Order Confirmation
3. Scheduling and Production
4. Quality Control and Testing
5. Delivery or Pickup

This greatly depends on the project, but a down payment may be required.
We will certainly do our best to accommodate changes, depending on the stage of production.

Pro Tips

Often, going with the cheaper option does not equate to lower long-term costs. Investing in your equipment up front to get the right setup the first time can prevent downtime, service bills, and safety concerns. Cutting corners to keep the cost down can result in expensive and dangerous mistakes.
The earlier the better – especially for larger builds or specialized equipment.
The most common factors are chassis availability, equipment lead times, and late-stage spec changes.
Providing clear requirements upfront and confirming specs early helps keep everything on track.

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Our Locations

San Antonio